Support
If something's wrong, write — we read every message.
The fastest path
Email lumen.prayer.app@gmail.com. Include your platform (iOS / Android), the app version (Settings → About), and what you saw. A screenshot helps if you have one.
If you're in crisis
If you're thinking about hurting yourself, please reach out to people trained to help — they answer at any hour and they will not judge you.
- United States: dial or text 988 for the Suicide & Crisis Lifeline.
- United Kingdom & ROI: dial 116 123 for Samaritans.
- International: the directory at findahelpline.com lists hotlines by country.
Common questions
My prayer didn't sound personal
The more specific your prompt — a name, a relationship, the situation — the more the prayer can hold. "Pray for my mom" gives less to work with than "Pray for my mom Linda, who's recovering from surgery."
I want a refund
Apple and Google handle all subscription billing, so refunds go through them, not us. Open the App Store / Play Store, find your subscription, and request a refund there.
I want to delete everything
Settings → Account → Delete account. This wipes your library, intentions, and account row permanently. We cannot recover it.